When Metraclark recently held an internal sales conference, it was an opportunity to share the history of Metraclark and how far the company has really emanated in the Air-conditioning and refrigeration industry. In order for all our employees to function efficiently and effectively, it is important for us to be focused on the same visions, objectives and goals. To make sure all employees are on the same path and to have open and adept communication as to strive towards these goals.
Most of the internal staff members have been with the company for many years and have contributed to the growth of the company, but for those new employees who were unaware of the history, some background to the establishment and development of Metraclark and the refrigeration and air-conditioning industry was important to build a good understanding of the industry as well as a good foundation on which to build. The sales team was given an opportunity to go on a tour of the new warehouse and get better accustomed with the operations and procedures. The team also had the pleasure of visiting the Recam factory and the production facility.
The day was planned to help the staff deal with common issues they face on an everyday basis as well as share their experiences, frustrations and their positive ways of dealing with these matters. There was also a lot of focus on new products such as the Totaline Monobloc, Insulclamps, Digital manifold set and the CPS electronic scale.
However it wasn’t all work and no play, many of the sales staff deal with one another on a daily basis but have never met one another in person. So they had a chance to put a face to the voice on the other end of the phone and share their experiences from the counters across the country. Overall the sales conference was a success and there has been heaps of positive feedback.
We just would like to thank all who attended and helped make this conference an amazing success and look forward to the next one.